If you are struggling to keep up with your utility bills, Neighbor to Neighbor may be able to help with utility assistance. If you are behind on utilities, but not rent, you are still eligible to apply.
Utility Assistance Programs:
Customers of the following utility providers who need assistance with a past-due utility bill may call N2N during business hours or leave a message on N2N’s Assistance Line:
- Xcel
- Black Hills
- Atmos
- City of Loveland
Please ensure you meet the initial requirements for utility assistance before proceeding to the application:
- Your home is located in Larimer County
- Your household makes 80% or less of the Area Median Income (AMI) Find Your 2024 AMI
- You currently have a past-due utility account
How to Apply
The application process begins when you click the “Apply Now For Utility Assistance” button below. Follow these steps to first Create An Account, and then submit your application by completing the entire online form.
- Click on “Rent and Utility Assistance” and select “Are you currently behind on your utility bill?”
- Check the “I agree to consent to receive documents electronically” box and click “Continue”
- Enter your name and email address before clicking “Create Account.”
- Go to your email and click “Confirm Your Account” in the Welcome email. This takes you back to your browser to create an Account Password.
- Once entered into your account, select “Complete Profile” and begin entering your information.
- You must answer all of the questions and select “Save and Continue” for your application to be completed.
* If you have already received a shut-off notice, complete the online utility assistance application, then email your shut-off notice to [email protected].
If you are unable to complete an online application, or if it has been more than five business days since you submitted your completed application, please call the Assistance Line at (970)829-0296, select option 2, and leave a message with your contact information and a brief explanation of your situation.
Additional Resources:
While we strive to help as many as possible, limited funding means that we must focus on households with the greatest needs and highest risks. If possible, we recommend you contact your utility provider to request an extension or a payment arrangement, as well as exploring the following resources.
